Every practice has room for improvement. Today’s healthcare system can greatly affect every aspect of your practice from patients, to billing, to staffing, to quality of care. Managing a practice in addition to the everyday tasks involved in running one can be a heavy burden. There are many ways you can improve your practice so that you have more time to focus on what’s most important – your patients.
1. Delegate tasks to free up more of your time. Be strategic with your staffing.
Hiring qualified staff that can help you accommodate the workload is a crucial part of managing your practice. Examine your everyday tasks and find a way to delegate the ones that can be handled by other competent members of your team. Evaluate workflow and establish a system that allows you to save time. By establishing a system and delegating relevant tasks, you will also be able to onboard new employees more easily, and as your practice grows, duplicate these systems to fit your workflow as needed. This will allow your more time to focus on patients.
2. Improve your schedule.
You can improve your schedule and free up more of your time by optimizing patient flow and other administrative aspects of your practice. For common health concerns you find yourself repeating information for often, you may consider creating informational handouts. This will help you inform patients as well as reduce the amount of time spent on common tasks. You can also group similar activities, like flu vaccine visits, so that you are able to treat several patients efficiently within a specific time frame. This may help you see more patients and free up more of your time.
3. Use technology to streamline workflow.
Your staff can focus on other administrative tasks with the use of technology that can confirm appointments and send appointment reminders via text or email. Not having the individually call each patient or play phone tag can save a lot of time and effort. No-shows can be costly to your practice and automating the appointment confirmation process can help you save money and time.
4. Optimize your billing procedures.
In order to streamline billing services, identify routine tasks that can be automated. This will allow the staff more time to focus on other aspects of administration. You may also consider collecting co-payments before appointments. Including information about billing in patient handouts so that they understand their responsibility for the services provided to them may also help optimize workflow. Another option is to outsource billing to a revenue cycle management company like Orchard Medical Management. Their expert staff can help you get the most out of your revenue.
Orchard Medical Management offer human resources, credentialing, practice management, and revenue cycle management services and more! Contact us today to learn about how we can help your practice increase its revenue.